Leaders Use Time Wisely: Rethink the Block

Beware the 30-minute meeting—or the 60-minute meeting. Setting up time blocks that go straight into the next block’s beginning have these results for the heavily-scheduled: But we love the tidy time block. And—there’s always more to talk about. So we all-too-rarely end a 30-minute meeting early; instead, we fill the time. Tej Dhawan, speaking at … Read more

Leaders Develop Everyone

At the Business Record’s “90 Ideas in 90 Minutes” event from September 2017, Miriam De Dios of Coopera made a case for organizations of any size to implement “Personal Development Plans for All.” Most organizations do some kind of development plan for people in, or preparing for, leadership roles. But what if everyone had a plan? People on … Read more

Leaders Address Belittling During Conflict

Belittling can be direct, like calling someone an idiot, or it can be slightly more subtle. Either way, when our back is against the wall in a conflict situation, and things turn unhealthy, making others look small is a tactic that can rear its ugly head.

Leaders Address Problems

A way-too-common leadership behavior is the opposite – maintain harmony. “I don’t want to sweat the small stuff.” “I hate confrontation.” “They’ll figure it out eventually.” “Maybe a gentle all-staff email will help.” Great leaders develop fantastic relationships and address problems as they occur. A true story, from a tall building in downtown Des Moines: … Read more

Leaders Stay Receptive During Dialogue

People who are receptive invite and appreciate different points of view. Leaders who are questioning, skeptical, and challenging can be very helpful when in an early phase such as “exploring implications”. When working toward alignment, however, it can stand in the way. When I was a teacher, I had a principal in my early years who found that … Read more

Leaders Seek Counsel

People who seek counsel tend to consult with trusted advisors to help evaluate risks and possible outcomes. We’ll start with a real-life negative example: A new superintendent in a school district put forth a new program idea: SCUBA diving instruction. He had done it at his old school, to great success (according to him), so he … Read more

Things Successful Leaders Avoid Saying (Part 9)

Here’s a common question, but it’s confusing and vague: “Would you mind?” For example, “Would you mind getting the report in a day early?” Seems like a basic question – but how do you handle the answer, “Sure!” Lots of times, it goes like this: “Sure… sure you’ll do it, or sure you’ll mind?” “What?” … Read more