In earlier posts, we’ve looked at the Five Dysfunctions of a Team, and we’ve looked at DiSC. Please look back for a refresher if you need one. Most teams struggle with the “Trust” and “Conflict” behaviors, and this series of short posts examines the ways each DiSC style can influence those areas. The Dominance style … Read more
Change is inevitable, and so there are many resources to help organizations deal with change. The John Kotter works (Our Iceberg is Melting) are very popular, and for good reason. You’ve heard of Who Moved my Cheese? as well, certainly. Change management resources like these can help leaders navigate and push change successfully, but something … Read more
Leaders must avoid beginning sentences with, “To be honest…” Why? It sends the message that everything prior to this statement was a lie, or that it wasn’t totally true, and it casts your other communication into a less credible light. It also comes across as gossipy, and a leader mustn’t gossip. But that’s not what … Read more
I’ve learned so much from Mark and Mike at Manager Tools. This is one of the best distillations of a major leadership obstacle: When we lead, by virtue of our title or position in the organizational structure, we have built-in authority and power. This is Role Power. The problem is, if this is the only way … Read more
A colleague recently shared a success story with me. She said, “We’ve finally addressed the problem we had with people being ‘violently polite’. Once we put this label on the passive-aggressive talk, and the avoidance of speaking up, we started to get more engagement.” How cool! I immediately fell in love with this term. Asking people … Read more
In The Five Dysfunctions of a Team by Patrick Lencioni, the need for vulnerability-based trust is considered foundational for any team to be successful. When this trust is developed, we can have healthy conflict. Once healthy conflict occurs, even when there’s disagreement, team members are more likely to show commitment to group decisions. Then, because … Read more
In The Five Dysfunctions of a Team by Patrick Lencioni, the need for vulnerability-based trust is considered foundational for any team to be successful. When this trust is developed, we can have healthy conflict. Once healthy conflict occurs, even when there’s disagreement, team members are more likely to show commitment to group decisions. Then, because … Read more
Are individual team members slow to execute tasks which they may not be in agreement with? Does the team lack passion for their goals? If so, there may be an issue with commitment. In The Five Dysfunctions of a Team by Patrick Lencioni, the need for vulnerability-based trust is considered foundational for any team to … Read more
When you hear “conflict,” do you a) think of healthy and open conversations around ideas, issues, and concepts? or b) recall disputes between and about people? Do you have a) interesting meetings where big tactical and strategic issues get disagreed about, but resolved? or b) meetings loaded with artificial harmony, followed by “meetings after the meeting”? If … Read more
Do you have “meetings after the meetings?” Can you see people holding back their true thoughts the first time around? Would you face resistance if you asked people to be open and vulnerable with one another? In The Five Dysfunctions of a Team by Patrick Lencioni, the need for vulnerability-based trust is considered foundational for any team … Read more