In the latest book by Jim Kouzes and Barry Posner, Everyday People, Extraordinary Leadership, they share research showing who people identify as their most influential leader. Options included political leaders, historical figures, business leaders, and celebrities. However, the majority of people did not select famous individuals as their most influential leader; instead, they chose from … Read more
I’ve brought up this topic before, but the importance of being clear in your communication can not be over-emphasized. There’s a subtle vocal tick careful leaders avoid using–“honestly.” Often we use this word to get the listeners attention and emphasize our message. As a communicator, you lose credibility when you begin conversations with phrases that … Read more
Roughly 80% of our decisions are based on our emotional state and 20% are based on logic. There are three reasons for leaders to know what drives decision-making: During corporate workshops, we have great conversations around this topic. Participants see a change in team effectiveness when they embrace this concept. This topic has been coming … Read more
Following a recent training session, a manager expressed their frustration about not getting buy-in from a team member. “Almost everyone on my team puts this into practice, except for a few. What am I supposed to do when someone doesn’t buy in—especially when I know how well it works?” We dug into the problem and … Read more
After 30 years of teaching and facilitating workshops, one lesson is abundantly clear: people learn more when exploring with others. This can be in practice, breakout groups, and table discussions. Side conversations make learning real. Applying learning to real-world situations and breaking it down with the people you actually work with is the way to … Read more
I’ve been reading Atomic Habits by James Clear, and I love it. Clear emphasizes our accidental efforts to sabotage our goals by focusing too much on them. We keep trying to make goals better. For example, if our goal is to make more sales, our first inclination is to create a SMART goal. Simply making … Read more
It has been a year since the world turned up side down. Whereas the lockdowns are easing, people are getting vaccinated, and life is beginning to look more like “normal,” we are faced with a hard truth: people are burned out and mental health problems continue to increase. One positive result of the pandemic is … Read more
In chapter three of Quiet, Susan Cain tells us “Collaboration Kills Creativity.” The notion that working in teams can sometimes stifle innovation has been making the rounds for a while now, and Cain provides a brilliant explanation of the phenomenon and what to do about it. She calls it the danger of the “New Groupthink:” … Read more
Feelings play a role in every decision we make. We humans love to think of ourselves as fully logical and rational at our best, but we are wired to have emotions. And I’m glad we are. But, it’s also true that I don’t always make my best decisions when I’m emotionally charged. I can put … Read more
I once thought I was reassuring my employer’s one tech person when I told her, “I’m pretty savvy, so I installed my own printer driver updates. You can skip my computer.” To my surprise, she responded, “Okay this time, but please don’t let anybody know. Knowledge is power, and I need to make sure my … Read more