Leaders Know People Need to Feel Heard

Ricardo was the president of the Band Parents for a time while I was a band director. He ran pretty good meetings. His corporate background and command of deliverables worked very well, especially when another officer, Don, ran off at the mouth. Most of Don’s ramblings were trivial, and sometimes they were negative. But Ricardo … Read more

Leaders Influence Outcomes

I heard Tim Kight speak at the Iowa SHRM conference, and he had an elegant way of boiling down the role our choices make in determining outcomes. Event + response = outcome Essentially, if we don’t have influence over events, yet we want to control outcomes, then we need to focus on our responses to … Read more

A Leadership Dilemma: When is it Time to Fire?

This is a question I’ve tried to handle more than once, but I have a big disclaimer: I don’t hold HR certifications, and I can’t give legal advice. But I can share some thoughts that have been helpful to others. Most managers are working managers. And as such, sometimes they lose sight of the more … Read more

Leaders Help People Tolerate the Intolerable

A recent question: “How do you tolerate intolerable situations or people?” One of the toughest choices at work is to figure out which issues are worth addressing and which to simply live with. There is no black and white solution to these types of situations. It requires some discernment, because everyone has a different tolerance … Read more

Leaders Make a Difference Every Day

One of my favorite speakers is Pat Lencioni. I love him as an author, but he’s an even better speaker. Something I don’t think he’s written, but that I’ve heard him say a few times, are these inspiring words, which I’m paraphrasing for you: So many of us want to make a difference in the … Read more