Leaders Encourage in These Three Ways…

Leaders know that encouragement is important, but it tends to be too rare and fall into just one or two categories: I believe you can do it. (Spurring someone on to meet their potential when they’re discouraged or not measuring up.) You are exceeding expectations. (Praising someone who has gone above and beyond, exceeded standards, … Read more

Leaders Watch Out for Doubt and Fear

Angela Franklin, the President of Des Moines University, spoke at 90 Ideas back in September, and urged leaders to acknowledge the power that doubt and fear can have over a team. The techniques she recommends are based in part on “The Butler Way.” The Butler Way is the idea that selflessness and commitment to the … Read more

Leaders Are Driven

People who are driven tend to urge others to move quickly and can be annoyed when people lack a sense of urgency. The alternative is to remain “low-key” when it’s time to execute. On business teams, this is common when the leader/manager errs on the side of staying hands-off, saying things like, “I don’t like … Read more

Leaders Are Encouraging

People who are encouraging tend to inspire others to believe in the importance of their work. When aligning a team, an aloof or matter-of-fact approach can be the opposite of what you need. I was part of a student activities group in college led by a staff person named Ben. Ben would never begin conversations with … Read more

Leaders Are Expressive

People who are expressive tend to be upbeat and communicate in an open and lively manner. In a previous life, I was a band director. If you’ve ever been involved in any fall school activity in a Midwestern high school, you know that “Senior Night” is a big night at the football game, especially for … Read more