Productive Conflict: Own Your Contributions

Have you ever heard the saying, “Nobody’s perfect?” Have you ever used that saying? How often do you use it? It’s probably one of the most popular things we say and/or think, because it’s true. But what does it mean to not be perfect? It means that we make mistakes. We fail at the tasks … Read more

Productive Conflict: Separate Emotion from Fact

I’m going to start with a story from my assistant DeAnne’s family: We enjoy having family nights on Friday nights. Sometimes those are movie nights and sometimes they are game nights. On this particular evening, it was game night, and we were playing a card game, Skip-Bo. We try to pick games that even the … Read more

Productive Conflict: Bring in a Neutral Perspective

We don’t know what we don’t know. That sounds obvious, right? But when tensions are high and conflict ensues, our view gets more narrow, and we don’t realize that we don’t know what we don’t know. People who seek counsel tend to consult with trusted advisors to help evaluate risks and possible outcomes. We’ll start with a real-life … Read more

Leaders Set Personal Development Goals

Personal development goals at work are essential for leaders in order to grow and develop in your career. This may include learning new skills, familiarizing yourself with company practices, policies, and technology, or getting feedback from others. Whatever personal development goals you choose, they must— 1. Be achievable 2. Be measurable Here are two formats … Read more

Leaders Embrace the Power of BSaAFWYW

Recently, Sarah Noll Wilson asked me to be a guest on her Manager Minute or Two! series. I have a great appreciation for Sarah, so of course I couldn’t pass this up. And what better topic to cover than— BSaAFWYW. It’s the super simple acronym I coined for “Be Specific and Ask For What You … Read more

Leaders Influence Outcomes

I heard Tim Kight speak at the Iowa SHRM conference, and he had an elegant way of boiling down the role our choices make in determining outcomes. Event + response = outcome Essentially, if we don’t have influence over events, yet we want to control outcomes, then we need to focus on our responses to … Read more