Leaders Know People Need to Feel Heard

Ricardo was the president of the Band Parents for a time while I was a band director. He ran pretty good meetings. His corporate background and command of deliverables worked very well, especially when another officer, Don, ran off at the mouth. Most of Don’s ramblings were trivial, and sometimes they were negative. But Ricardo … Read more

A Leadership Dilemma: When is it Time to Fire?

This is a question I’ve tried to handle more than once, but I have a big disclaimer: I don’t hold HR certifications, and I can’t give legal advice. But I can share some thoughts that have been helpful to others. Most managers are working managers. And as such, sometimes they lose sight of the more … Read more

More Thoughts on Leaders Managing Up

I heard Suzanne Lemen, the principal of Dynamic Corporate Solutions Incorporated, speak at the HR Florida conference in August 2018, and she had some good thoughts on managing up. I’ll present them in bullet points, but they seem to fit two major themes: 1) Ask questions of your manager 2) Have a deliberate strategy for … Read more

Leaders Ask, “Is There a Middle Step?”

We all have situations where we feel stuck and think there’s no way forward. Let me give you some examples: I need to address someone’s obnoxious behavior in meetings, but I don’t know how to bring it up. I’m bothered by a team member’s disengagement, but I’m having a hard time putting into words what … Read more

Things Successful Leaders Avoid Saying (Part 11)

Leaders avoid these two words (except in one situation): Never Always Why? Two reasons. One: They’re emotionally charged words. Think about the times you’ve used those words. “You never offer to help.” “I’m always on time.” “I never go in without a plan.” “You always run red lights.” We’re often stressed and maybe have a … Read more

Leaders Avoid This Double Standard

The following is an example of a common scene in my sessions with leaders. Me: Raise your hand if you’ve ever said or thought something like this: “If someone has an issue with me or my work, tell me to my face. Don’t hold back or talk about it behind my back; give it to … Read more