Things Successful Leaders Avoid Saying (Part 11)

Leaders avoid these two words (except in one situation): Never Always Why? Two reasons. One: They’re emotionally charged words. Think about the times you’ve used those words. “You never offer to help.” “I’m always on time.” “I never go in without a plan.” “You always run red lights.” We’re often stressed and maybe have a … Read more

Leaders Avoid This Double Standard

The following is an example of a common scene in my sessions with leaders. Me: Raise your hand if you’ve ever said or thought something like this: “If someone has an issue with me or my work, tell me to my face. Don’t hold back or talk about it behind my back; give it to … Read more

Leadership Takeaways From the Guru

Recently, The Leader Campus released a video interview with Jim Kouzes of The Leadership Challenge. I encourage you to watch the whole thing. But here are some of my main takeaways, in case you don’t want to make time to watch it now. One big point from the latest research: While the context for leadership keeps changing, … Read more

Leaders Help People see People as People

Let’s start with an example: Aaron was annoyed with his boss, Craig. So annoyed, in fact, that Aaron went over Craig’s head and complained to Craig’s boss, Annette. “Craig’s always breezing in and out. Never listens. Doesn’t have that ‘open door’ policy he brags about. And really tunes me out when I tell him about … Read more

Leaders Value Human Interaction

One of my favorite management experts, Mark Horstman of Manager Tools, likes to say, “Email is for the convenience of the sender.” In The Advantage, Patrick Lencioni advocates “cascading communication.” The idea is simple. Members of the executive team agree on a common and consistent set of messages that they will in turn communicate to … Read more

Leaders Pay it Forward

At 90 Ideas, Tej Dhawan started off with a key idea: Give first. He was mostly talking about the ethic in the start-up community, how entrepreneurs help each other out as a habit. A great Iowa example is EntreFest, an annual program for entrepreneurs with dozens of sessions led, pro bono, by entrepreneurs who are … Read more