Alternatives to “to be honest…”

Leaders must avoid beginning sentences with, “To be honest…” Why? It sends the message that everything prior to this statement was a lie, or that it wasn’t totally true, and it casts your other communication into a less credible light. It also comes across as gossipy, and a leader mustn’t gossip. But that’s not what … Read more…

Leaders Give Second Chances

One of the toughest calls that a positive, needs-meeting leader must confront is when and how to give a second chance when someone goofs something up. And I choose that phrase “goof something up” deliberately; there are no second chances for clear firing offenses involving safety or the law. Still, there is so much in the … Read more…

Leaders Ask These Four Simple Questions

Recently, when covering the Four Levels of Maturity, we were on a quest to find an essential question that a person would ask at each level. Recall, the first two levels are somtimes referred to as acting “‘below the line”, whereas levels three and four are sometimes referred to as acting “above the line”, which … Read more…

Leaders Have a Place for Bad Influences

Here is a thought for those who serve youth, young adults, and people new to your organization: Resist the temptation to shield them from “bad influences.” We often work hard to be great role models, and expose those we serve to other great role models and mentors, so that they are only subject to “good … Read more…

Leaders Do – and Teach – These Two Keys to Success

Want the perfect New Year resolution? One that will advance your career, generate loyalty, and make the world a better place? Resolve to do these two things: Deliver everything you promise, and that you are expected to deliver, on time. Always. Track yourself on delivery; never rely on outside accountability. Instead, report completion. These two … Read more…

Leaders Daydream

I was sitting at my desk, staring into space, thinking about my work. Thinking about current work, but also daydreaming about the future and reminiscing about the past. I was daydreaming. And, I got caught. My boss walked in, so I jerked myself to a “working posture” and grabbed a pen. I said, “Oh, man, … Read more…