Productive Conflict: Finding the Root of the Problem

This week, we’re starting a new series on productive conflict behaviors. In a previous series, we looked at unproductive behaviors. You can find the first post in that series here. Going back to DiSC, some of these behaviors will come more naturally to you than others, depending on your style. For example, if you have … Read more

Leaders Set Personal Development Goals

Personal development goals at work are essential for leaders in order to grow and develop in your career. This may include learning new skills, familiarizing yourself with company practices, policies, and technology, or getting feedback from others. Whatever personal development goals you choose, they must— 1. Be achievable 2. Be measurable Here are two formats … Read more

Leaders Help People Tolerate the Intolerable

A recent question: “How do you tolerate intolerable situations or people?” One of the toughest choices at work is to figure out which issues are worth addressing and which to simply live with. There is no black and white solution to these types of situations. It requires some discernment, because everyone has a different tolerance … Read more

Book report: When

Hi there, Alan Feirer here with a book report. It’s been awhile since I have done one, but I just read something great—Daniel Pink’s latest, “When: The Scientific Secrets of Perfect Timing.” I love it. I recommend it. It’s a fairly easy read, and a fairly interesting one. Like a lot of Dan Pink books, … Read more

Leaders Understand the Role of Symbolism

We all work and breathe in four organizational frames. These frames are Political, Structural, Human Resources, and Symbolic. Political—power, conflict, coalitions Structural—organizational charts, policies, procedures Human Resources—meeting individual needs, teamwork, leadership, people problems Symbolic—culture, ritual, stories, traditions In times of change, the first two—political and structural—are usually where the change originates from. The bottom two—human … Read more

Leaders are Aware of Heightened Stress During Times of Change

Based on the book by Patrick Lencioni, The Five Dysfunctions of a Team, there are five dysfunctions in a team that create tension, conflict, and stress. These dysfunctions are heightened in times of change. Each dysfunction builds on the one below, and they are all built upon the foundation of trust. Dysfunction 1 – Absence … Read more