DiSC in Action – S Behaviors During Conflict

In earlier posts, we’ve looked at the Five Dysfunctions of a Team, and we’ve looked at DiSC. Please look back for a refresher if you need one. Most teams struggle with the “Trust” and “Conflict” behaviors, and this series of short posts examines the ways each DiSC style can influence those areas. The Steadiness style can … Read more…

DiSC in Action – i Behaviors During Conflict

In earlier posts, we’ve looked at the Five Dysfunctions of a Team, and we’ve looked at DiSC. Please look back for a refresher if you need one. Most teams struggle with the “Trust” and “Conflict” behaviors, and this series of short posts examines the ways each DiSC style can influence those areas. The Influence style can … Read more…

DiSC in Action – D Behaviors During Conflict

In earlier posts, we’ve looked at the Five Dysfunctions of a Team, and we’ve looked at DiSC. Please look back for a refresher if you need one. Most teams struggle with the “Trust” and “Conflict” behaviors, and this series of short posts examines the ways each DiSC style can influence those areas. The Dominance style … Read more…

Alternatives to “to be honest…”

Leaders must avoid beginning sentences with, “To be honest…” Why? It sends the message that everything prior to this statement was a lie, or that it wasn’t totally true, and it casts your other communication into a less credible light. It also comes across as gossipy, and a leader mustn’t gossip. But that’s not what … Read more…

Role Power and Relationship Power

I’ve learned so much from Mark and Mike at Manager Tools. This is one of the best distillations of a major leadership obstacle: When we lead, by virtue of our title or position in the organizational structure, we have built-in authority and power. This is Role Power. The problem is, if this is the only way … Read more…

Beware of Being “Violently Polite”

A colleague recently shared a success story with me. She said, “We’ve finally addressed the problem we had with people being ‘violently polite’. Once we put this label on the passive-aggressive talk, and the avoidance of speaking up, we started to get more engagement.” How cool! I immediately fell in love with this term. Asking people … Read more…