Things Successful Leaders Avoid Saying (Part 12)

Some words and phrases give off the wrong vibe, tone, or meaning. We’ve explored several of these over the course of this blog, and today we’re adding one more to the list. How do these conversations hit you? 1. “Hey Marco, what time is the meeting?” “I have no idea.” 2. “Say Abril, how many … Read more

Leaders Understand the Role of Symbolism

We all work and breathe in four organizational frames. These frames are Political, Structural, Human Resources, and Symbolic. Political—power, conflict, coalitions Structural—organizational charts, policies, procedures Human Resources—meeting individual needs, teamwork, leadership, people problems Symbolic—culture, ritual, stories, traditions In times of change, the first two—political and structural—are usually where the change originates from. The bottom two—human … Read more

Leaders Encourage Through the Final Phases

The final two phases in the Kubler-Ross Change Curve are Experiment and Decision. If you look at the curve, you’ll notice these two phases are on the upswing, following the lowest point, the Depression phase, or Moment of Resignation. The Experiment phase is the initial engagement with the change. You don’t have their buy-in yet, … Read more

Leaders Say Please and Thank You

In my former profession as a high school band teacher, I attended a professional development session on classroom management. It was called “How to Have Pin-Drop Quiet Classrooms” or something like that. I believe in highly disciplined classroom environments, because that’s when you have the most fun. You can have discipline and positivity at the same … Read more

Leaders Encourage in These Three Ways…

Leaders know that encouragement is important, but it tends to be too rare and fall into just one or two categories: I believe you can do it. (Spurring someone on to meet their potential when they’re discouraged or not measuring up.) You are exceeding expectations. (Praising someone who has gone above and beyond, exceeded standards, … Read more