Leaders Offer More Praise

People who offer more praise look for opportunities to compliment others and recognize their contributions. Some leaders think that praise is a waste of time, or that good work is enough of a given that praising good work will make it seem like acceptable performance is somehow exceptional. But this flies in the face data … Read more

Leaders Are Driven

People who are driven tend to urge others to move quickly and can be annoyed when people lack a sense of urgency. The alternative is to remain “low-key” when it’s time to execute. On business teams, this is common when the leader/manager errs on the side of staying hands-off, saying things like, “I don’t like … Read more

Leaders Are Encouraging

People who are encouraging┬átend to inspire others to believe in the importance of their work. When aligning a team, an aloof or matter-of-fact approach can be the opposite of what you need. I was part of a student activities group in college led by a staff person named Ben. Ben would never begin conversations with … Read more

Leaders Are Expressive

People who are expressive tend to be upbeat and communicate in an open and lively manner. In a previous life, I was a band director. If you’ve ever been involved in any fall school activity in a Midwestern high school, you know that “Senior Night” is a big night at the football game, especially for … Read more

Leaders Celebrate Constraints

When I was a band teacher, we experienced a staff cut. In 10 years, the department went from 7 teachers serving about 500 students to 5 teachers serving 600. The superintended gave us that left-handed compliment that’s supposed to reassure us while also keeping us quiet: “If anyone could do this, you can. We believe … Read more