Leaders Avoid Withholding During Times of Change

We have a habit of withholding in times of stress and change. But what we need to do is get back to the basics of communication and embrace the power of SMaC. Too often we find ourselves in only one circle or one overlap, when we need to be aiming at all three—Be Specific, Be Methodical, and … Read more

Leaders Stay Above the Line

Maturity in the Moment is how your actions affect others around you as well as yourself. And in times of change, these actions intensify. Notice that Selfish and Independent fall below the dotted line. The best leaders will avoid these levels when dealing with someone who is already there. Assuming negative intent may pull leaders below the … Read more

Leaders Recognize The Moment of Resignation in Others

Change is inevitable, and for creatures of habit, change is hard. Yet, it’s also necessary. No one deals with all changes well, but there comes a moment in every change cycle when we must make a choice: accept the change or walk away. We call this the “Moment of Resignation.” The Moment of Resignation comes … Read more

Leaders Consider the Source

When you survey people, formally or informally, beware this common trap: All responses are equally credible. Leaders can get distracted when looking at customer surveys, or employee engagement surveys, based on their own frame of mind at the time. Sometimes, we’re looking for the best, perhaps for reassurance, or to confirm our own biases. In … Read more

Leaders Avoid This Double Standard

The following is an example of a common scene in my sessions with leaders. Me: Raise your hand if you’ve ever said or thought something like this: “If someone has an issue with me or my work, tell me to my face. Don’t hold back or talk about it behind my back; give it to … Read more

Leadership Takeaways From the Guru

Recently, The Leader Campus released a video interview with Jim Kouzes of The Leadership Challenge. I encourage you to watch the whole thing. But here are some of my main takeaways, in case you don’t want to make time to watch it now. One big point from the latest research: While the context for leadership keeps changing, … Read more