Leaders Embrace Relationship Power

How are your communication habits? Would others agree with your assessment? Do they change during times of stress? Change and stress complicate situations and relationships. It’s when we need more communication with each other, but what generally happens is just the opposite. Communication, transparency, empathy, and authenticity build relationships, and good relationships are good for … Read more

Leaders Stay Above the Line

Maturity in the Moment is how your actions affect others around you as well as yourself. And in times of change, these actions intensify. Notice that Selfish and Independent fall below the dotted line. The best leaders will avoid these levels when dealing with someone who is already there. Assuming negative intent may pull leaders below the … Read more

An Amusing Example of Communication Failure…

Most of my programs come with a participant follow-up email series that underscores some of the points of a training. Hundreds of these emails go out in any given week, and people read them (or not), then discard. Most of the time. Sometimes, though, they respond. And some of those responses are quite amusing. One … Read more

Are You a Leader Who Nourishes or Depletes During Tough Conversations?

At the recent Professional Development Conference for the Central Iowa Chapter of the Association for Talent Development, Sarah Noll Wilson served as the opening keynote speaker, and I’d like to share my favorite takeaway from that speech, because it fits so well with previous themes. Bottom Line Up Front: In every conversation, we are on … Read more

Leaders Avoid This Double Standard

The following is an example of a common scene in my sessions with leaders. Me: Raise your hand if you’ve ever said or thought something like this: “If someone has an issue with me or my work, tell me to my face. Don’t hold back or talk about it behind my back; give it to … Read more

Own Your Tough Statements

There are certain words and phrases that can get us on the defensive before we even know what the topic is. One of the big ones is “No offense, but…” And related cushions followed by the word but. Remember that people on tight teams can handle tough talk. It’s okay for you to deliver tough … Read more