Watch for Signs of Previous Bad Leadership

Recently, I chaperoned a large group trip for a bunch of teenagers—over 300 of them. I had to keep track of about 35 of them myself, and punctuality was the most pressing issue of the trip. If any one person was late for the bus or the meeting point, it held up all 300. While … Read more

Insights for Leaders from Lee Cockerell

  The Leader Campus with Mel Wildermuth has done it again! Another great interview with a leadership expert (no, not me. This time.) I’ve been a huge fan of Lee Cockerell and his book, Creating Magic, for some time. In fact, once, I designed a three-week class on leadership and Disney influence. It never happened, … Read more

Leaders Ask, “Is There a Middle Step?”

We all have situations where we feel stuck and think there’s no way forward. Let me give you some examples: I need to address someone’s obnoxious behavior in meetings, but I don’t know how to bring it up. I’m bothered by a team member’s disengagement, but I’m having a hard time putting into words what … Read more

Leaders Embrace Relationship Power

How are your communication habits? Would others agree with your assessment? Do they change during times of stress? Change and stress complicate situations and relationships. It’s when we need more communication with each other, but what generally happens is just the opposite. Communication, transparency, empathy, and authenticity build relationships, and good relationships are good for … Read more

A Real Life Change Curve Example

Now that we’ve looked at each phase of the Kubler-Ross Change Curve in detail, let’s apply it to a real life situation. It’s 8:20 AM and you’re already late for work, but it’s your turn to bring the Friday bagels for your team. They’re expecting it. So you turn left instead of right, calculating in your … Read more

Leaders Recognize The Moment of Resignation in Others

Change is inevitable, and for creatures of habit, change is hard. Yet, it’s also necessary. No one deals with all changes well, but there comes a moment in every change cycle when we must make a choice: accept the change or walk away. We call this the “Moment of Resignation.” The Moment of Resignation comes … Read more