Because conflict can be tense and uncomfortable, we might want it to end quickly. DiSC-wise, S types, and even some i types, find productive conflict awkward at times. Caving in works. It ends discussion.
Successful leaders avoid this phrase:
“I need you to…”
Although this is a common way for leaders to assign tasks, it is poor wording for these reasons:
It turns servant leadership upside down; leaders are supposed to meet the needs of others, not to seek to have their own needs met.
“How do you manage up?” This is a very common question. Others may disagree, but I give this short answer: You don’t. You manage yourself and your team so well that your manager rarely questions anything you do. If your manager is unreasonable, then there’s not much you can do anyway, unless there is a … Read more
Change is inevitable, and so there are many resources to help organizations deal with change. The John Kotter works (Our Iceberg is Melting) are very popular, and for good reason. You’ve heard of Who Moved my Cheese? as well, certainly. Change management resources like these can help leaders navigate and push change successfully, but something … Read more
A couple years ago, I did a 4-post series on “Being Easy to Work With” which was based on DiSC styles. It’s time for a simple reminder of a serious key to success for anyone – leaders, or direct reports. Keep your standards high, but constantly seek to be easy to work with. Be the person … Read more
I’ve learned so much from Mark and Mike at Manager Tools. This is one of the best distillations of a major leadership obstacle: When we lead, by virtue of our title or position in the organizational structure, we have built-in authority and power. This is Role Power. The problem is, if this is the only way … Read more