Some people think the U.S. is headed for an economic downturn, and I know some managers who are bracing for that potential storm. Samir runs a boutique marketing firm that promises clean and consistent brand development and graphic design. Ellyn … Read More
Have you ever been in conflict with someone who just lets it all hang out there? They have no filter and say everything and anything they’re thinking, regardless of how it comes off? My guess is your answer is yes. … Read More
Because conflict involves strong emotions, it has the power to overwhelm people. That looks different for everyone. For example, overwhelmed people with the C style and S styles may shut down, whereas those with the i style and D styles may … Read More
We don’t know what we don’t know. That sounds obvious, right? But when tensions are high and conflict ensues, our view gets more narrow, and we don’t realize that we don’t know what we don’t know. People who seek counsel tend to … Read More
People who exchange perspectives tend to encourage dialogue around new ideas and information. In a dysfunctional situation, a leader may do the opposite; present information without room for discussion. I was part of a team once that had to select chaperones for an … Read More
Ricardo was the president of the Band Parents for a time while I was a band director. He ran pretty good meetings. His corporate background and command of deliverables worked very well, especially when another officer, Don, ran off at … Read More
I heard Tim Kight speak at the Iowa SHRM conference, and he had an elegant way of boiling down the role our choices make in determining outcomes. Event + response = outcome Essentially, if we don’t have influence over events, … Read More
One of my favorite speakers is Pat Lencioni. I love him as an author, but he’s an even better speaker. Something I don’t think he’s written, but that I’ve heard him say a few times, are these inspiring words, which … Read More
Recently, I chaperoned a large group trip for a bunch of teenagers—over 300 of them. I had to keep track of about 35 of them myself, and punctuality was the most pressing issue of the trip. If any one person … Read More
We all work and breathe in four organizational frames. These frames are Political, Structural, Human Resources, and Symbolic. Political—power, conflict, coalitions Structural—organizational charts, policies, procedures Human Resources—meeting individual needs, teamwork, leadership, people problems Symbolic—culture, ritual, stories, traditions In times of … Read More