Leaders Are Nourished By Daily Rituals

In an episode of The Office, Michael (manager) is headed home for the day, and reports this to Jo (owner). He’s clearly uncomfortable that he’s ready to leave, while she is still there working harder and longer. She notices this and tells him, “If your work is done, and you’re proud of it, and you … Read more

Leaders Know the Power of a Smile

I like low-cost and efficient ways to make improvements. If you could make progress without spending much time or money, wouldn’t you try? Here’s one simple, but effective technique: Smile more. It’s the most powerful facial expression or gesture, and causes these two things to happen: 1) We have less stress. 2) Those around us … Read more