Own Your Tough Statements

There are certain words and phrases that can get us on the defensive before we even know what the topic is. One of the big ones is “No offense, but…” And related cushions followed by the word but. Remember that people on tight teams can handle tough talk. It’s okay for you to deliver tough … Read more

Leaders Know that True Kindness Beats Niceness

I live in Iowa, and a term that gets floated a lot is “Iowa Nice.” As time goes on, though, it gets used ironically as much as it gets used sincerely. I think that’s because “Nice” doesn’t always equal “Kind.” Some leaders need to be reminded that giving positive you’re-on-the-right-track feedback is important and motivating. … Read more

Leaders Encourage Thinking “A Step Above”

In a recent address from Dana Wingert, the Des Moines Chief of Police, he emphasized the value of everyone in an organization thinking a rank or position above themselves. The guiding question is this: “How would my boss handle this, and what are his/her expectations?” A few examples: When you’re assigned a project, execute it … Read more

Leaders Develop Everyone

At the Business Record’s “90 Ideas in 90 Minutes” event from September 2017, Miriam De Dios of Coopera made a case for organizations of any size to implement “Personal Development Plans for All.” Most organizations do some kind of development plan for people in, or preparing for, leadership roles. But what if everyone had a plan? People on … Read more

Leadership is the Sum of Hundreds of Daily Interactions

We love big stories about exciting, game-changing leadership moments. But when you’re asked about the best leader you ever worked with, you probably don’t respond with a story or example of their biggest project or resume-builder. Instead, you talk about the way they made you feel. Years from now, people will forget the little things you … Read more

Leaders and The Ideal Team Player

Patrick Lencioni has done it again. His latest book, The Ideal Team Player, is brief and brilliant. In this fable, followed by a model outline, Lencioni shares a hiring secret of his own company, The Table Group, and shows us that we can apply this to any team. They look for three virtues that they’ve … Read more