Leaders Encourage Thinking “A Step Above”

In a recent address from Dana Wingert, the Des Moines Chief of Police, he emphasized the value of everyone in an organization thinking a rank or position above themselves. The guiding question is this: “How would my boss handle this, and what are his/her expectations?” A few examples: When you’re assigned a project, execute it … Read more

Leaders Develop Everyone

At the Business Record’s “90 Ideas in 90 Minutes” event from September 2017, Miriam De Dios of Coopera made a case for organizations of any size to implement “Personal Development Plans for All.” Most organizations do some kind of development plan for people in, or preparing for, leadership roles. But what if everyone had a plan? People on … Read more

Leadership is the Sum of Hundreds of Daily Interactions

We love big stories about exciting, game-changing leadership moments. But when you’re asked about the best leader you ever worked with, you probably don’t respond with a story or example of their biggest project or resume-builder. Instead, you talk about the way they made you feel. Years from now, people will forget the little things you … Read more

Leaders and The Ideal Team Player

Patrick Lencioni has done it again. His latest book, The Ideal Team Player, is brief and brilliant. In this fable, followed by a model outline, Lencioni shares a hiring secret of his own company, The Table Group, and shows us that we can apply this to any team. They look for three virtues that they’ve … Read more

Leaders Anticipate and Defuse Excuses

Aren’t excuses so predictable? You almost hold back from asking “Hey, Bill, have you got your TPS report ready?” because you know you’ll hear “I would, but I’m still waiting for Hillary to get the cover page ready.” If you know you’re going to hear an excuse about someone else not delivering, why not head it off at the … Read more

Leaders Give Second Chances

One of the toughest calls that a positive, needs-meeting leader must confront is when and how to give a second chance when someone goofs something up. And I choose that phrase “goof something up” deliberately; there are no second chances for clear firing offenses involving safety or the law. Still, there is so much in the … Read more