Leaders Measure More than the Average

When Mary Coffin of Wells Fargo spoke at September’s 90 Ideas event, she shared this nugget: Measure more than the average. She pointed out that when we take measurements, we do a lot of looking at trends and averages and norms to make decisions. But averages only tell us so much. We also need to … Read more

Leaders Make Changes Stick

Two weeks ago, I wrote about Scott Raecker’s water obsession. I also said there were two big things he shared at 90 Ideas. Here’s the other, and it’s timely, because New Year’s resolutions are coming in just a few weeks… To make change stick, you need four ingredients. Clearly communicate the expectations of the change. … Read more

Leaders Develop Everyone

At the Business Record’s “90 Ideas in 90 Minutes” event from September 2017, Miriam De Dios of Coopera made a case for organizations of any size to implement “Personal Development Plans for All.” Most organizations do some kind of development plan for people in, or preparing for, leadership roles. But what if everyone had a plan? People on … Read more

A Quick Year-End Idea for Leaders and Teams

Sometimes we know we should invest a lot of time in year-end evaluation, but we’re overwhelmed or tired. Here’s an idea to make it both easy and productive: Top Three/Bottom Three Gather your team, or just your calendars, and pick one of these areas: Initiatives Events Projects Customers Clients Weeks Months Pick your top three, … Read more

Leaders Listen to their Team Members

Originally, this blog was going to be about goal-setting. I spent some real time on it. Then, when Ashleigh went to proofread, revise, and schedule it, her reaction was to send me this email: This post is very, very similar to “Leaders Write Effective Goals and Help Others” posted last July, except there you suggested a different starting … Read more